Competition Bureau suing Cineplex for misleading ticket prices with online fees
The Toronto Star
23-05-18 22:37
Canada’s Competition Bureau has accused Cineplex, the country's largest movie theatre operator, of advertising misleading ticket prices and alleged that it engaged in drip pricing by adding a booking fee at checkout that was raised without making clear. The Competitions Act changes made in April 2022 now consider drip pricing to be a "harmful” business practice. The Canadian regulator has filed an application with the Competition Tribunal to stop Cineplex from continuing to advertise such prices, pay a penalty, and issue restitution to affected consumers who purchased tickets through the company’s website or app.